Addis Ababa, Addis Ababa
Population Services International (PSI)
Vacancy Announcement- re advert Position Title: Knowledge Management (KM) ManagerDepartment/Program: Knowledge ManagementLevel: D2Reports to: Director, Evidence and learningBased in: Addis Ababa  Duration of contract: Indefinite based on performance and availability of fundsRemuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.Who we are?We’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.Join us!There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job. PSI/Ethiopia wants reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.  We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.   We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.  We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage. We are looking for a competent and result driven individual who is oriented to details. S/he will develop a KM strategy to guide the implementation of knowledge management within PSI Ethiopia. S/he is required to identify the intellectual assets of the organization (documented or undocumented), foster a learning environment, and promote the culture of knowledge sharing and use through championing knowledge management initiatives. S/he needs to demonstrate the contribution of KM initiative to meeting organizational goals.Key Result Areas:Planning Knowledge generation activities Knowledge storing and sharing Knowledge application Capacity buildingMonitoring the Knowledge Base Main Duties and Responsibilities:1.       PlanningSet knowledge management strategic and operational priorities of the organization (identify the learning agenda and plan for its execution) Work closely with program leads to ensure programs include learning outcomes in the design, implementation, monitoring and evaluation.Plan and promote collaborative tools and techniques to facilitate sharing of ideas and work among internal teams and external partners Prepare costed work plan for the implementation of knowledge management activities2.       Knowledge generation activitiesPut a process in place for managing intellectual assets of the organization Prepare high quality learning documents on identified themes by supporting the capturing of model practices and outcomes from learning initiatives, with the project managers in the region.Document organizational knowledge (Produce program/technical/policy/advocacy briefs) As necessary, develop processes to capture, store, validate and retrieve knowledge of the organizationIdentify knowledge assets within the organization from people, processes and documents Conduct data mining to generate knowledge from routine program data Work closely with the research advisors, M & E and program staff to generate new knowledgePrompt and facilitate, the capture of learning after all significant events and processes (after action reviews, brainstorming sessions etc)3.       Knowledge storing and sharingEstablish a knowledge database of model practices, manuals, guidelines, policies and strategies of the organizationStrengthen use of intranet (SharePoint and OneDrive) to store and share knowledge within the organization In collaboration with the communication department, facilitate knowledge transfer sessions (organize booths, marketplaces, knowledge fairs, conferences, etc.) Disseminate information about the organization's knowledge sharing to internal and external audiences, maintain communications on knowledge sharing across the organization, participate in orientation and training sessions, and preparation of brochures/presentations4.       Knowledge applicationPromote knowledge capture and reuse through operational and business processesCapture and distill experience and insight for reuse to improve performance 5.       Capacity building Provide internal training and consulting on KM concepts and methodologiesCoach the organization in the use of KM processes and toolsContinuously build own capacity to provide better input for KM in the organization6.       Monitoring the Knowledge BaseMonitor the effectiveness, maintenance and use of IT tools and systems as they apply to KM, and implement improvements-       Help monitor and evaluate knowledge sharing program, including external benchmarking and evaluation programs/opportunities