Company Name/Contact Person : WorldRemit
E-Mail : [email protected]
Phone :
Job Details
Job Title : Customer Service Executive
Date Posted/Updated : Saturday, April 29, 2017
Application Deadline : Friday, May 12, 2017
Job Type : Full Time
Category : Finance
Job Code :
Description : Company: WorldRemit
About the Company
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website.
About the Position
WorldRemit is opening a representative office in Ethiopia to support customers and manage local marketing activities and are looking for a Customer Service Executive. This newly created role will be based in Addis Ababa.
Day to day activities:
? Being the first point of contact for remittance receivers in Ethiopia and to assist them in getting their transactions paid in a timely fashion.
? Working closely with WorldRemit's partners i.e. local banks and mobile money providers to resolve any issues.
? Liaising with the Customer Service and Operation Teams in London and Denver to answer queries from send customers.
? Leveraging their existing IT systems to track, monitor and process all customer transactions.
? Supporting other departments such as Finance in handling queries with partners etc.
? Collaborating with the country director to arrange and coordinate local marketing initiatives.
Interested applicants can apply by sending their CVs to [email protected] with the subject line Customer Service Executive. Deadline May 12, 2017.
About YES | YOUR EMPLOYMENT SOLUTIONS
YES | Your Employment Solutions delivers full cycle recruitment services and executive search support by discovering and screening the most qualified candidates utilizing cutting-edge technology and timeless traditional headhunting methods. Based in Addis Ababa, YES has become the industry leader in the specialty areas of manufacturing, engineering,
HR, sales, marketing, information technology, supply chain, accounting & finance and operations.
Qualification
Qualifications/Skills : Required skills & experience:
? Bachelor’s Degree is essential.
? Previously customer service experience would be great. But if you genuinely care and want to help and love talking to people, that’s a great start!
? Fluent written and spoken English and Amharic.
? Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas.
? Be a team player that can adapt to a fast-paced and changing environment
? Highly disciplined, self-motivated, and service delivery focused. Always willing to go that extra mile.
? The ability to communicate with people from across the globe is key as WorldRemit's customer base is exactly that. Worldwide.
Education Level : Bachelor's
Experience : 0-1 year
Location
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
E-Mail : [email protected]
Phone :
Job Details
Job Title : Customer Service Executive
Date Posted/Updated : Saturday, April 29, 2017
Application Deadline : Friday, May 12, 2017
Job Type : Full Time
Category : Finance
Job Code :
Description : Company: WorldRemit
About the Company
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website.
About the Position
WorldRemit is opening a representative office in Ethiopia to support customers and manage local marketing activities and are looking for a Customer Service Executive. This newly created role will be based in Addis Ababa.
Day to day activities:
? Being the first point of contact for remittance receivers in Ethiopia and to assist them in getting their transactions paid in a timely fashion.
? Working closely with WorldRemit's partners i.e. local banks and mobile money providers to resolve any issues.
? Liaising with the Customer Service and Operation Teams in London and Denver to answer queries from send customers.
? Leveraging their existing IT systems to track, monitor and process all customer transactions.
? Supporting other departments such as Finance in handling queries with partners etc.
? Collaborating with the country director to arrange and coordinate local marketing initiatives.
Interested applicants can apply by sending their CVs to [email protected] with the subject line Customer Service Executive. Deadline May 12, 2017.
About YES | YOUR EMPLOYMENT SOLUTIONS
YES | Your Employment Solutions delivers full cycle recruitment services and executive search support by discovering and screening the most qualified candidates utilizing cutting-edge technology and timeless traditional headhunting methods. Based in Addis Ababa, YES has become the industry leader in the specialty areas of manufacturing, engineering,
HR, sales, marketing, information technology, supply chain, accounting & finance and operations.
Qualification
Qualifications/Skills : Required skills & experience:
? Bachelor’s Degree is essential.
? Previously customer service experience would be great. But if you genuinely care and want to help and love talking to people, that’s a great start!
? Fluent written and spoken English and Amharic.
? Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas.
? Be a team player that can adapt to a fast-paced and changing environment
? Highly disciplined, self-motivated, and service delivery focused. Always willing to go that extra mile.
? The ability to communicate with people from across the globe is key as WorldRemit's customer base is exactly that. Worldwide.
Education Level : Bachelor's
Experience : 0-1 year
Location
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
Company Name/Contact Person : WorldRemit
E-Mail : [email protected]
Phone :
Job Details
Job Title : Customer Service Executive
Date Posted/Updated : Saturday, April 29, 2017
Application Deadline : Friday, May 12, 2017
Job Type : Full Time
Category : Finance
Job Code :
Description : Company: WorldRemit
About the Company
WorldRemit is one of the world’s leading money transfer services, helping customers send funds instantly to friends and families abroad. With the option to send and receive via mobile and desktop, simply send a bank transfer, airtime, Mobile Money or cash pickup through our WorldRemit app or direct from our website.
About the Position
WorldRemit is opening a representative office in Ethiopia to support customers and manage local marketing activities and are looking for a Customer Service Executive. This newly created role will be based in Addis Ababa.
Day to day activities:
? Being the first point of contact for remittance receivers in Ethiopia and to assist them in getting their transactions paid in a timely fashion.
? Working closely with WorldRemit's partners i.e. local banks and mobile money providers to resolve any issues.
? Liaising with the Customer Service and Operation Teams in London and Denver to answer queries from send customers.
? Leveraging their existing IT systems to track, monitor and process all customer transactions.
? Supporting other departments such as Finance in handling queries with partners etc.
? Collaborating with the country director to arrange and coordinate local marketing initiatives.
Interested applicants can apply by sending their CVs to [email protected] with the subject line Customer Service Executive. Deadline May 12, 2017.
About YES | YOUR EMPLOYMENT SOLUTIONS
YES | Your Employment Solutions delivers full cycle recruitment services and executive search support by discovering and screening the most qualified candidates utilizing cutting-edge technology and timeless traditional headhunting methods. Based in Addis Ababa, YES has become the industry leader in the specialty areas of manufacturing, engineering,
HR, sales, marketing, information technology, supply chain, accounting & finance and operations.
Qualification
Qualifications/Skills : Required skills & experience:
? Bachelor’s Degree is essential.
? Previously customer service experience would be great. But if you genuinely care and want to help and love talking to people, that’s a great start!
? Fluent written and spoken English and Amharic.
? Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas.
? Be a team player that can adapt to a fast-paced and changing environment
? Highly disciplined, self-motivated, and service delivery focused. Always willing to go that extra mile.
? The ability to communicate with people from across the globe is key as WorldRemit's customer base is exactly that. Worldwide.
Education Level : Bachelor's
Experience : 0-1 year
Location
City : Addis Ababa
State : Addis Ababa
Country : Ethiopia
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