Addis Ababa,
Hilton Addis Ababa
Job SummaryMaximize revenue opportunities in the areas of group reservations, conference and events by driving sales leads and increasing conversions. Interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specific Tasks Timely organization and distribution of all administrative documents in C & E sales, including. FS, alteration, weekly schedules, monthly schedules, GEM, flowers etc. Carry out hotel tours Manage discussions on events and group reservations. Drawing up offers and contracts and general correspondence with guests Adherence to the deposit guidelines Smooth coordination of room bookings by intensive communication with group reservations and individual reservations Welcoming and saying goodbye to guests attending events Providing support for events and closely attend whether promises are met Carrying out exit interviews and drawing up a corresponding report Control of invoices for completeness and payment on time; adherence to all the sales guidelines and time periods for the C & E area, Daily checks on follow up and decision date listen Drawing up and distribution of all the necessary reports Do Quality Checks on existing bookings Operate an efficient filing system