Addis Ababa, Ethiopia
Saria consultancy plc
Duties and Responsibilities
Facilitate cold and warm calls to prospective leads
Schedule and follow through on calls with leads and current customers
Communicate with leads and customers via email
Answer all lead and customer questions accurately
Prioritize and/or escalate lead and customer questions as needed
Perform cost-benefit analysis for prospective customers
Advise on appropriate purchase options
Promote specific products as directed by upper management
Inform leads and customers of current promotions and discounts
Maintain positive business and customer relationships in the effort to extend customer lifetime value
Develop strategies for more effective sales, both individually and as part of a team
Source and work customer referrals
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Meet and/or exceed monthly and quarterly sales quotas
Self-improve continuously by way of experience and manager feedback
Qualifications
Academic qualification
Bachelor’s degree in Sales , Marketing and Management
Knowledge, skill and ability
Proficiency in local regional language & English (proficiency in English, both writing and speaking( in English accent) is essential
Proficiency in the use of computer programs (Ms offices ,E-mail ,internet )
Impeccable customer service skills
Excellent interpersonal communication skills, both verbal and written
Motivated, driven attitude
Sales-driven, results-driven, and target-driven attitude
Aptitude for persuasion and negotiation
Expert in time management
Organized work ethic
Proven track record in sales environment
Ability to meet and/or exceed monthly and quarterly sales quotas
Ability to create and deliver client presentations, especially power points and/or white papers
Years of experience:
More than 2-3 years’ experience in related fields
Working condition:
Individuals who can work online and are able to speak English with a British accent.
These individuals must have internet enabled computer, fast cable internet and head phones.
Salary
Negotiable