Addis Abeba, Ethiopia
SARIA Recruitment
Purpose of the Job: - the position holder is responsible to manage effective office and customer handling including responses to all client questions, providing information; handling day-to-day administrative activities.
Duties and Responsibilities


Provide general administrative support for all team members in preparation of different documents, correspondences, reports, meetings and travel arrangements.


Greets visitors, answers telephone/calls, receives and distributes mail and correspondence.


Handle documentation for security clearances, processes hotel reservations, organizes airport pickups, hospitality, protocol, customs and immigration support.


Build sustainable relationships of trust with clients through open and interactive communication.


Handle complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.


Manage utilities including water and electricity ensuring timely payment to avoid disconnection, appropriate usage.


Maintain electronic and paper records ensuring information is organized and easily accessible.


Collaborate with Finance and HR departments to smoothen and facilitate the workflow in the organization.


Keep updated contact information of employees, customers, vendors and governmental offices.


Make sure fixed assets are registered, updated and tagged as per the organization’s asset management guidelines.


Maintain the office supplies, stationery and refreshments including utility services maintenance.


Manage company vehicle logbooks and monitor fuel consumption and as well as timely maintenance.


Other tasks assigned by immediate supervisor.


Requirements
Academic qualification


Bachelor's degree in management, Office Management and Information System (OMIS) or other related fields



Additional qualifications


Able to communicate verbally and in written format to all organizational levels.


Strong knowledge of MS Office, including word, Excel and power point.


Ability to work in a team and has excellent communication skill.


Has excellent organizational and time management skills.


Ability to work in a fast-paced environment.


Efficiency in English, both writing and speaking.


Self-motivated and result oriented.


Positive and can provide exceptional customer management service.


Organized and ability to prioritize tasks.


Years of experience: A minimum of 3+ years and prior internship service is an added value
Salary: As per the company scale