Addis Ababa
Golden Tulip Addis Ababa Hotel
Golden Tulip Addis Ababa Hotel is a Five Star upscale Hotel, part of international Hotel Chain, located in an expansive ground in a strategic location from International Airport, is looking for qualified candidates for the Receptionist vacant position.Major Duties and Responsibilities:-Greeting guests on arrival to the hotel and making them instantly feel at easeProcessing check-ins and explaining key facilities within the hotel including the fitness centre and on-site restaurantTaking bookings by phone, email or walk ins and recording all details in our online systemProviding advice and information about local attractions, restaurants and transport optionsCreating final bills at check-out and processing paymentsHelping guests with special requests, for example wake-up services and taxi bookingsTaking messages and passing them on to guests promptlyDealing with guest complaints or issues in a timely and professional mannerLiaising with housekeeping staff to ensure rooms are available for check-in