Kombolcha, S/wollo,, Amhara
TIRET Corporate
About TiretIts head office located in Bahir Dar, TIRET Corporate was established as public owned endowment organization in 1995 G.C. As an investment institution it is contributing to the sustainable economic development and prosperity of Amhara region in particular and the country in general, through establishing profitable and competitive companies and using part of the profits for stimulating social development. Given the continued growth and future expansion of TIRET, the following opportunities exist.EmployerWalia Cork Factory PLCJob SummaryIT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them and monitor and maintain the computer systems and networks of an organization. Installing. Individual tasks vary depending on the size and structure of the organization. Key Duties and ResponsibilitiesPrimary ResponsibilitiesIT technical support officers and configuring computer systems, diagnosing -hardware and software faults and solve technical and applications problems, either over the phone or in person.Install and configure computer hardware operating systems and applicationsMonitor and maintain computer systems and networks  talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuestroubleshoot system and network problems, diagnosing and solving hardware or software faults  replace parts as requiredProvide support, including procedural documentation and relevant reportsFollow diagrams and written instructions to repair a fault or set up a systemSupport the roll-out of new applicationsSet up new users' accounts and profiles and deal with password issuesRespond within agreed time limits to call-outswork continuously on a task until completion (or referral to third parties, if appropriate)priorities and manage many open cases at one timeRapidly establish a good working relationship with customers and other professionals, such as software developersTest and evaluate new technologyConduct electrical safety checks on computer equipment.