Addis Ababa, Addis Ababa
Heal Africa Health City S.C
Job brief  A Legal Advisor, or Legal Consultant provides legal guidance to businesses or clients. Their primary duties include structuring solutions for disputes, providing support in legal issues and reviewing legal materials and contracts   Duties and Responsibilities: ·           Provide legal support to corporate management in all level. ·         Administer and update corporate shareholders’ interests, respond to shareholders request and support. ·         Draft Shareholders and board minute and follow-up all requirements and authenticate. ·         Ensure organizational legal matters are managed properly; efficiently the relevant stakeholders are shared and given proper advice and guidance.    ·         Proper handlings of court cases and participate and consult with outsourcing of court and relevant case handling.  ·         Draft, edit or review contracts and agreements and consult the management, work on contract management. ·         Providing, compiling and delivering evidence for cases. ·         Employ dispute resolution and Manage litigations. ·         Provide legal opinions as requested by various departments.  ·         Record board minutes and facilitate board meetings, follow-up the execution of board and GA decisions. ·         Serve as the representative of the company for legal affairs and respond to all legal requests. ·         Conduct high level meetings with executive management whenever required. 

Addis Ababa, Addis Ababa
Heal Africa Health City S.C
  Job brief:  We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Duties and Responsibilities: ·         Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. ·         Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. ·         Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. ·         Building lasting relationships with clients and other call center team members based on trust and reliability. ·         Utilizing software, databases, scripts, and tools appropriately. ·         Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. ·         Making sales or recommendations for products or services that may better suit client needs. ·         Taking part in training and other learning opportunities to expand knowledge of company and position. ·         Adhering to all company policies and procedures. Category/Department: Marketing and Sales Location:  HAHC – Head Quarter Required No:  2(Two) Report to: Marketing Manager

Addis Ababa
Horra Trading
Horra is Hirring Company Profile Everything starts from an idea. But every idea might not see the daylight of success without hard work and diligence. 15 years ago, Horra Trading was just an idea in the mind of Mr. Adem Kedir who meticulously worked day and night to turn it into a reality in 2005, basing himself on his extensive skill and knowledge in the coffee and coffee trade. Mr. Adem Kedir’s coffee trade career started as the succeeding generation from his grandfather Mr. Abbahawa and his father Mr. Kedir Hadjji Hassan in Ethiopia. As the third-generation successor of the family coffee business, Mr. Adem has made the leap from his involvement in the traditional and domestic coffee market to the international coffee trade by forming his own business entity by the name of Horra Trading in 2005. What started as a simple trading business entity in 2005, Horra Trading has made it possible to create diversified businesses under Horra Corporate Group. Currently, Horra Corporate Group business portfolio includes coffee and oil seeds export, coffee plantation, automotive assembly, import and distribution, manufacturing, real estate development and transit and forwarding. Currently, Horra Corporate Group is led by the CEO, Mr. Adm Kedir, and by qualified and experienced professionals, with 450 permanent staff members and 800 temporary workers working in the corporate office and in different business units. Horra is currently looking for a talent who is ready to share our dreams and be on the same boat to navigate throughout the dynamic business world with promising a glowing opportunity to craft a desirable career map for talents   Job purpose A Social Media Manager is responsible for overseeing a company's interactions with the public by implementing social media platforms' content strategies. Their duties include analyzing engagement data, identifying trends in customer interactions, and planning digital campaigns to build community online. Duties and Responsibilities Develop, implement, and manage social media strategies;Manage and oversee social media content;Measure the success of every social media campaign;Stay up to date with the latest social media best practices and technologies;Use social media marketing tools;Collaborate with Marketing, Sales, and Product Development teams;Monitor SEO and user engagement and suggest content optimization;Communicate with industry professionals and influencers via social media to create a strong network;Formulating high-quality novel written and visual content for each social media campaign;Building a social media presence by maintaining a solid online presence;Monitoring the company's brand on social media;Building brand awareness by engaging relevant influencers;Managing our online communities to ensure respectful and appropriate engagement;Responding to comments on each of the organization's social media accounts;Overseeing customer service provided via social media;Analyzing data to determine whether social media campaigns have achieved their objectives;Coaching employees company-wide on content creation best practices;Research on the current technological trends and preferences of the Audience;Ensuring brand consistency and aesthetics;Communicate with the audience, respond to queries, and monitor reviews to increase brand awareness.

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