Addis Ababa, Ethiopia
SAFARICOM
Role purpose:
The position holder will be responsible for the below:
Cloud Infrastructure and Data Center Networking design and Support activities.
Provide team leadership on Cloud Infrastructure support activities form DC Networking, Cloud Infrastructure as well Database management support issues.
Provide technical leadership on Data Center and Campus Networking platforms and providing necessary operational support.
The Data Centre & Campus Networks, The LAN, WLAN and WAN projects/solutions, Inter/Intra Telco and IT Data center connectivity.
Inter Office voice and video Communications, Office Automation, Customer Care and Retail Shops connectivity to centralized resources.
Corporate Internet Edge and DMZ Connectivity, Firewall and Access Control, Load balancing Cloud Systems and delivery of customer solutions, along with corresponding documentation, and provision and development of the technical design for support.
Operational support and monitoring of the entire Data Center and Campus Network Environment
This is a 24/7 role, and the position holder will be required to be reachable/on standby at any time of day or night. Position will also require shift work whenever necessary.
Key accountabilities and decision ownership:
· Implementation, optimization, and end-to- end support of Datacenter & Campus Network
· Compilation of Datacenter & Campus Networks topologies, network diagrams, schematics, and floor layout plans
· Plan and oversee resources to conduct surveys and implementation plans that ensures timely implementation as per the project timelines.
· Implementation, and support of Datacenter Network infrastructure security tools to enforce security policies.
· Budget estimation to meet business requirements OPEX budget justifications.
· Review of BOQs against the designs for the Datacenter and Campus Networks solutions
· Monitoring capacity threshold to ensure proactive upgrades are done to meet growing needs.
Monitor 24x7 controlled environments (alerts, thresholds, trend analysis)
Review/evaluate incoming alerts and perform system health checks.
· Provision of hardware break/fix support/replacements in the Data Center and Campus Network
· Provision of timely reporting of the network environment status as scheduled.
· Implementation of solutions to ensure rollout follows the design and meets both the business and engineering specifications.
· Definition of network KPIs, SLAs and acceptance procedures for new services
· Ensuring (overall ownership) of accurate, up-to date documentation on Datacenter and Campus Networks
Adhere to the existing processes in workflow management and maintain technical and operational procedures and work instructions.
· Scheduled periodical audit function of on-ground data against agreed design.
· Process review and recommendation on process improvement
· Learn/research on new technologies/practices in the Datacenter and Campus Networks domain.
· Evaluate reliability and cost effectiveness of trials introduced in the network and their ability to keep up with emerging technologies.
· Running of trials/POCs and subsequent recommendations for approval
Task scheduling and objective settings for self
· Making critical optimization decisions
Ticket, qualify and manage Incidents through the existing ticket portal.
Provide RCA for problems and incidents related to the network.
Initiate, coordinate, and implement change requests through change control process within the Service Management Ticket Portal
Perform system changes to resolve Incidents.
Monitoring and managing ticket queue and technical assignments and completion
Provide recommendations for changes to standard configurations.
Be able to lead a team during shift to resolve any issues arising.
Be available/on standby 24/7 to resolve any Data Center and Campus network issues/escalations including after-business hours and weekends. This will also include shift work when required.
Must have technical / professional qualifications:
· Degree in Information Systems and Technology, Electrical, Electronics, Telecommunication Engineering, IT Computer Science or a closely related numerate discipline.
· Above 5 years’ experience in a busy I.T or Telecommunications environment –Involved in strategy modeling, planning, design, implementation, optimization and support of Datacenter and Campus Networks environment.
· In depth knowledge on Data Center and Campus Networking platforms and other Data Center Infrastructure solutions.
· Good Skills on Team leaderships and people /Vendor managements.
· In-depth understanding of Arista and Cisco networks environments
· In-depth Router, Switches and NG firewall configuration and troubleshooting skills (Arista, Cisco, FortiGate, Checkpoint and Huawei)
· In-depth Load balancer configuration and troubleshooting skills (F5, Radware and Citrix)
· Mastery of IPsec Configuration and Troubleshooting Skills
· Expertise in network design and implementation, including expert knowledge of IP addressing, TCP/IP Protocols, LAN, and WAN configurations.
· Deep knowledge of telephony systems for Voice and Video Communications.
· Deep Data Center Cloud networking experience including NSX-T
· Expertise in end-to-end network support and monitoring
· In-depth experience with Data Center Interconnect solutions
· Expertise in corporate internet edge and DMZ connectivity
· In-depth knowledge of running network RFPs to get the best possible solution.
· CCNP or HCNA Network Certifications in any line (RS, Security, Wireless, Voice) is an added advantage.
· Fortinet NSE training, Fortinet Certified Associate, or any equivalent firewall training is an added advantage.
· Citrix Certified Associate training/certification in App Delivery and Security or equivalent Application Delivery Controller training is an added advantage.
How To Apply:
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.
The closing date for receiving applications is Wednesday May 1, 2024, 5:00pm
Addis Ababa, Ethiopia
SAFARICOM
Role purpose:
The position holder will be responsible for the below:
Cloud Infrastructure and Data Center Networking design and Support activities.
Provide team leadership on Cloud Infrastructure support activities form DC Networking, Cloud Infrastructure as well Database management support issues.
Provide technical leadership on Data Center and Campus Networking platforms and providing necessary operational support.
The Data Centre & Campus Networks, The LAN, WLAN and WAN projects/solutions, Inter/Intra Telco and IT Data center connectivity.
Inter Office voice and video Communications, Office Automation, Customer Care and Retail Shops connectivity to centralized resources.
Corporate Internet Edge and DMZ Connectivity, Firewall and Access Control, Load balancing Cloud Systems and delivery of customer solutions, along with corresponding documentation, and provision and development of the technical design for support.
Operational support and monitoring of the entire Data Center and Campus Network Environment
This is a 24/7 role, and the position holder will be required to be reachable/on standby at any time of day or night. Position will also require shift work whenever necessary.
Key accountabilities and decision ownership:
· Implementation, optimization, and end-to- end support of Datacenter & Campus Network
· Compilation of Datacenter & Campus Networks topologies, network diagrams, schematics, and floor layout plans
· Plan and oversee resources to conduct surveys and implementation plans that ensures timely implementation as per the project timelines.
· Implementation, and support of Datacenter Network infrastructure security tools to enforce security policies.
· Budget estimation to meet business requirements OPEX budget justifications.
· Review of BOQs against the designs for the Datacenter and Campus Networks solutions
· Monitoring capacity threshold to ensure proactive upgrades are done to meet growing needs.
Monitor 24x7 controlled environments (alerts, thresholds, trend analysis)
Review/evaluate incoming alerts and perform system health checks.
· Provision of hardware break/fix support/replacements in the Data Center and Campus Network
· Provision of timely reporting of the network environment status as scheduled.
· Implementation of solutions to ensure rollout follows the design and meets both the business and engineering specifications.
· Definition of network KPIs, SLAs and acceptance procedures for new services
· Ensuring (overall ownership) of accurate, up-to date documentation on Datacenter and Campus Networks
Adhere to the existing processes in workflow management and maintain technical and operational procedures and work instructions.
· Scheduled periodical audit function of on-ground data against agreed design.
· Process review and recommendation on process improvement
· Learn/research on new technologies/practices in the Datacenter and Campus Networks domain.
· Evaluate reliability and cost effectiveness of trials introduced in the network and their ability to keep up with emerging technologies.
· Running of trials/POCs and subsequent recommendations for approval
Task scheduling and objective settings for self
· Making critical optimization decisions
Ticket, qualify and manage Incidents through the existing ticket portal.
Provide RCA for problems and incidents related to the network.
Initiate, coordinate, and implement change requests through change control process within the Service Management Ticket Portal
Perform system changes to resolve Incidents.
Monitoring and managing ticket queue and technical assignments and completion
Provide recommendations for changes to standard configurations.
Be able to lead a team during shift to resolve any issues arising.
Be available/on standby 24/7 to resolve any Data Center and Campus network issues/escalations including after-business hours and weekends. This will also include shift work when required.
Must have technical / professional qualifications:
· Degree in Information Systems and Technology, Electrical, Electronics, Telecommunication Engineering, IT Computer Science or a closely related numerate discipline.
· Above 5 years’ experience in a busy I.T or Telecommunications environment –Involved in strategy modeling, planning, design, implementation, optimization and support of Datacenter and Campus Networks environment.
· In depth knowledge on Data Center and Campus Networking platforms and other Data Center Infrastructure solutions.
· Good Skills on Team leaderships and people /Vendor managements.
· In-depth understanding of Arista and Cisco networks environments
· In-depth Router, Switches and NG firewall configuration and troubleshooting skills (Arista, Cisco, FortiGate, Checkpoint and Huawei)
· In-depth Load balancer configuration and troubleshooting skills (F5, Radware and Citrix)
· Mastery of IPsec Configuration and Troubleshooting Skills
· Expertise in network design and implementation, including expert knowledge of IP addressing, TCP/IP Protocols, LAN, and WAN configurations.
· Deep knowledge of telephony systems for Voice and Video Communications.
· Deep Data Center Cloud networking experience including NSX-T
· Expertise in end-to-end network support and monitoring
· In-depth experience with Data Center Interconnect solutions
· Expertise in corporate internet edge and DMZ connectivity
· In-depth knowledge of running network RFPs to get the best possible solution.
· CCNP or HCNA Network Certifications in any line (RS, Security, Wireless, Voice) is an added advantage.
· Fortinet NSE training, Fortinet Certified Associate, or any equivalent firewall training is an added advantage.
· Citrix Certified Associate training/certification in App Delivery and Security or equivalent Application Delivery Controller training is an added advantage.
How To Apply:
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.
The closing date for receiving applications is Wednesday May 1, 2024, 5:00pm
Amharic