Addis Ababa,
Zemen Bank S.C.
Zemen Bank1. Job title: Senior Customer Service Officer – Operations Job summary: The purpose of this job is to serve customers and ensure customer satisfaction with full effort and maximum care; to call and visit customers, promote the bank and its products, handle branch credit and related issues; propose to establish relationship with the bank and follow up on the customer’s action and the bank’s services being provided and ensure all banking needs of customers are met on time.Minimum work experience and education qualification:
B.A. in Banking and Finance, Accounting, Management, Business Administration or related fields.Four years of relevant experience of which Two years as an officer or in equivalent Positions.Experience in Credit Relationship Management or related areas are highly advantageous
Additional Skills:
Credit Relationship Management skillOn Basic Computer Application SkillsCommunication skillsIndustry Specific skills (Product and Service)Emotional IntelligenceData Analysis and presentation skills
2. Job title: Senior Officer — Property ManagementJob summary: The purpose of this job is to facilitate and support the smooth running of the property management unit with the activities of distributing tagging and registering fixed assets and their periodic verifications; to handle the receipt, storage and maintenance of acquired/hold properties of borrowers; to follow-up the maintenance of fixed assets and handle their disposals and follow-up the distribution, proper functioning and settlement of periodic payment of utilities in the BankMinimum work experience and education qualification:
B.A in Management, Business Administration, Logistics and Property management and related fieldsFour years of relevant experience of which Two years as an officer or equivalent positions
Additional Skill
Material management and Supply chain management skillBasic computer application skillLeadership skillCommunication skillReport writing skillData analysis skill etc.